Terms & conditions

Terms & conditions

Last Updated: 16 October 2026

1. Introduction

Welcome to Petenco. These Terms and Conditions govern your access to and use of the Petenco website, available at https://petenco.com/, including its pages, content, publications, case studies, service descriptions and contact facilities.

Petenco is an independent advisory, investment-partnership and delivery firm operating across the energy and chemicals value chain, including renewables, power and utilities, refining and petrochemicals, storage and terminals.

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with these terms, please discontinue your use of the website.

For the purposes of these Terms and Conditions, references to “Petenco”, “we”, “us” and “our” mean Petenco in connection with the operation of this website. “You” and “your” refer to any individual or organisation accessing or using the website.

2. Purpose of the Website

This website provides information about Petenco, its capabilities, services, business activities, case studies, industry insights, news, career opportunities and related matters.

The website is intended to help visitors understand Petenco’s expertise and areas of operation and to provide a means of contacting the company.

The information published on the website is for general informational purposes. Accessing the website does not, by itself, establish a client, advisory, investment, partnership, employment or other contractual relationship between you and Petenco.

Any engagement for professional services, investment-related activities or project delivery will be subject to the relevant separate agreement, proposal, contract or other applicable documentation.

3. Acceptance and Changes to These Terms

By accessing or using this website, you acknowledge that you have read and understood these Terms and Conditions.

Petenco reserves the right to update, revise or amend these Terms and Conditions from time to time to reflect changes to the website, business operations, services or applicable requirements.

Updated terms will be published on this page with a revised “Last Updated” date. Your continued use of the website following the publication of revised terms constitutes acceptance of those changes to the extent permitted by applicable law.

We recommend reviewing this page periodically to remain informed of any changes.

4. Permitted Use of the Website

You may use this website for lawful purposes, including learning about Petenco’s services, reviewing its published materials, making legitimate business enquiries and exploring employment opportunities.

When using the website, you agree not to:

  • Use the website for any unlawful, fraudulent, misleading or unauthorised purpose.
  • Attempt to gain unauthorised access to the website, its hosting environment, servers, systems or associated data.
  • Interfere with the security, functionality, performance or availability of the website.
  • Introduce viruses, malicious code or other harmful material.
  • Attempt to disrupt, damage or compromise the website or its underlying infrastructure.
  • Use automated tools to scrape, extract, reproduce or collect website content in a manner that violates applicable law or the rights of Petenco or third parties.
  • Misrepresent your identity or provide false or misleading information through website forms.
  • Use website content in a way that infringes intellectual property rights, confidentiality obligations or other legal rights.

Petenco reserves the right to take reasonable measures to protect the website and its users against misuse, unauthorised activity and security threats.

5. Information and Accuracy

Petenco makes reasonable efforts to ensure that the information published on this website is accurate and current. However, website content may be updated, revised or removed without notice.

We do not guarantee that all information will always be complete, accurate, current or free from errors or omissions.

Descriptions of services, capabilities, projects, case studies, experience and business activities are provided for general informational purposes. They may not represent every aspect of a particular engagement or the specific circumstances of another project.

You should contact Petenco directly if you require clarification or information relevant to a particular business requirement.

Nothing on this website should be treated as a substitute for appropriate professional advice or a formal assessment of your individual circumstances.

6. Services and Professional Engagements

Petenco provides advisory, consultancy, investment-related, engineering, management and project delivery services across relevant sectors of the energy and chemicals value chain.

The services described on this website are general descriptions of Petenco’s areas of expertise. Publication of a service description does not constitute a binding offer, guarantee of availability or commitment to provide that service to any particular visitor.

The scope, deliverables, responsibilities, fees, payment arrangements, timelines, assumptions, limitations and other conditions of a professional engagement will be determined separately between Petenco and the relevant client or counterparty.

Where a separate written agreement exists, the terms of that agreement will govern the relevant engagement. These website Terms and Conditions do not replace or amend a separately executed agreement.

No professional engagement should be considered established solely because you have visited the website, submitted an enquiry or received an acknowledgement of your enquiry.

7. Investment and Financial Information

Petenco’s website may describe investment opportunities, strategic investments, feasibility studies, valuations, business planning, investment screening and related advisory activities.

Any such information is provided for general informational purposes unless expressly stated otherwise in a separate formal document.

Nothing on this website constitutes an offer to sell, invitation to acquire, recommendation to invest in, or solicitation to purchase any security, financial instrument, asset or investment product.

Website content does not constitute investment, financial, legal, tax or other regulated professional advice to any particular person.

Investment decisions require appropriate independent assessment, due diligence and professional advice based on the relevant circumstances, risks and objectives. Visitors should not rely solely on general website content when making investment or financial decisions.

Any investment-related engagement or opportunity will be subject to the applicable documentation, eligibility requirements, approvals and legal or regulatory requirements.

8. Intellectual Property Rights

Unless otherwise stated, the content and materials published on this website, including text, graphics, photographs, illustrations, logos, branding, videos, page designs, case studies, documents and other materials, are owned by Petenco or used under an applicable licence or permission.

All applicable intellectual property rights are reserved.

You may access and view website content for personal, informational or legitimate business evaluation purposes. However, you must not, without the appropriate permission or legal authorisation:

  • Reproduce or republish substantial portions of website content.
  • Copy, distribute, modify or commercially exploit website materials.
  • Use Petenco’s name, logo, branding or other identifying materials in a way that suggests an unauthorised affiliation or endorsement.
  • Reproduce case studies, project descriptions or other materials in a misleading manner.
  • Remove copyright notices, attribution statements or other proprietary notices.

Nothing in these Terms and Conditions transfers ownership of intellectual property to you.

If you wish to reproduce or otherwise use Petenco’s content beyond permitted use, please contact us at info@petenco.com to request permission.

9. Case Studies, Projects and Examples

Case studies, project descriptions and examples published on the website illustrate selected areas of experience and work.

Project outcomes depend on the specific circumstances of each engagement, including client requirements, available information, project scope, commercial conditions, technical constraints, external factors and implementation decisions.

Past projects and examples do not guarantee identical or comparable results in future engagements.

Where third-party names, trademarks, materials or information appear, those rights remain with their respective owners. Their appearance on the website does not necessarily imply endorsement or affiliation beyond the relationship expressly described.

10. Website Enquiries and Submitted Information

The website may provide contact forms or other facilities through which visitors can submit enquiries, business information or requests for further details.

When using these facilities, you agree to provide information that is accurate to the best of your knowledge and not to submit unlawful, misleading, malicious or unauthorised material.

You should ensure that you have the necessary authority and permission to provide any information or documents submitted through the website.

Please do not submit confidential, commercially sensitive, proprietary or restricted information through a general contact form unless Petenco has expressly requested it through an appropriate channel or suitable confidentiality arrangements are in place.

Submitting an enquiry does not create a contractual relationship, guarantee a response within a particular period or oblige Petenco to accept a proposed engagement.

Petenco may use submitted information to respond to enquiries, assess business requirements and communicate with you in accordance with its Privacy Policy and applicable law.

11. Careers and Employment Applications

Information published on the careers section of the website is provided for general recruitment and employment-related purposes.

The publication of a vacancy or invitation to submit an application does not constitute an offer of employment or guarantee that a position is available.

Employment opportunities may be subject to specific eligibility criteria, qualifications, experience, internal approvals and other requirements.

Applicants are responsible for ensuring that information submitted through recruitment facilities is accurate and that they are authorised to provide any accompanying documents.

Any employment relationship, if offered and accepted, will be governed by the relevant employment documentation and applicable law.

12. Confidentiality

Information published openly on this website should not be assumed to be confidential.

Sending information to Petenco through a general contact form or email does not, by itself, establish a confidentiality agreement or other contractual duty of confidentiality.

If you intend to share confidential business information, technical documentation, investment information or proprietary materials, please contact Petenco to establish an appropriate method of communication and, where necessary, suitable confidentiality arrangements before disclosure.

Nothing in this section limits confidentiality obligations that arise under an independently executed agreement or applicable law.

13. Third-Party Websites and Resources

This website may contain links to external websites, online platforms, publications or other resources operated by third parties.

These links may be provided for convenience, reference or additional information. Petenco does not control all third-party websites and is not responsible for their content, accuracy, security, availability, policies or practices.

A link to a third-party website does not necessarily constitute an endorsement, recommendation or confirmation of the information or services provided by that third party.

Your access to and use of third-party websites are subject to their own terms and policies. You should review those terms before using the relevant website or service.

14. Privacy and Personal Information

Petenco respects the importance of personal information and its appropriate handling.

When you access the website, contact Petenco, submit an enquiry or apply for a position, certain personal information may be processed in accordance with the circumstances of your interaction and applicable law.

Please refer to Petenco’s Privacy Policy for further information about how personal information is collected, used, stored, disclosed and otherwise processed, together with any applicable rights and contact procedures.

These Terms and Conditions should be read alongside the Privacy Policy and any other applicable privacy notices published by Petenco.

15. Website Availability and Security

Petenco aims to maintain a functional and accessible website but does not guarantee uninterrupted, continuous or error-free operation.

The website may be temporarily unavailable because of maintenance, updates, hosting issues, network interruptions, security measures, technical failures or other circumstances.

Petenco may modify, suspend, restrict or discontinue all or part of the website where reasonably necessary for operational, security, maintenance or business reasons.

Visitors are responsible for taking reasonable precautions when accessing online content, including maintaining appropriate security measures on their own devices and systems.

Nothing in this section excludes responsibilities that cannot lawfully be excluded under applicable law.

16. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.

Petenco does not warrant that the website will always be available, that all content will be free from errors or omissions, or that the website will be compatible with every device, browser or technical environment.

Petenco does not guarantee that use of the website will produce any particular commercial, financial, operational, investment or business outcome.

Any information about capabilities, services, technologies, industry developments or potential opportunities should be considered in its stated context and evaluated against the requirements of the relevant situation.

Nothing in these Terms and Conditions excludes any warranty, representation or obligation that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Petenco shall not be liable for indirect, incidental, special or consequential losses arising from or in connection with access to, use of or inability to use this website.

This may include loss of profits, business opportunities, anticipated savings, data, goodwill or business interruption, where such losses are legally capable of exclusion.

Petenco shall not be responsible for losses arising solely from a visitor’s reliance on general website information without obtaining appropriate verification or professional advice.

Petenco shall not be responsible for the content, actions, omissions or availability of independent third-party websites or services linked from this website.

Nothing in these Terms and Conditions excludes or restricts liability to the extent that such exclusion or restriction is prohibited by applicable law, including liability that cannot lawfully be limited.

Any liability arising from a separate professional services agreement will be determined in accordance with that agreement and applicable law.

18. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities and reasonable costs incurred by Petenco to the extent directly resulting from your unlawful use of the website, your material breach of these Terms and Conditions, or your infringement of the rights of Petenco or another party.

This section does not apply to the extent that the relevant loss or claim results from Petenco’s own acts or omissions for which responsibility cannot lawfully be excluded or transferred.

19. Suspension and Restriction of Access

Petenco may take reasonable steps to restrict or suspend access to the website where it reasonably considers this necessary to protect its systems, content, users or business operations, or to respond to suspected unlawful activity or a breach of these Terms and Conditions.

Where appropriate and practicable, Petenco may take steps to address the relevant issue before applying a restriction. However, immediate action may be necessary in response to security risks or other urgent circumstances.

Suspension or restriction of access does not affect rights or obligations that have already accrued or any provisions that are intended to continue to apply after access ends.

20. Applicable Law and Jurisdiction

These Terms and Conditions shall be interpreted in accordance with the laws applicable to the relevant Petenco website operator and the circumstances of the dispute, subject to any mandatory legal requirements.

Any dispute relating to these Terms and Conditions or the use of this website shall be submitted to a competent court or other forum with jurisdiction under applicable law.

Nothing in this section is intended to override mandatory consumer protections, statutory rights or jurisdictional requirements that apply to a particular matter.

21. Severability

If any provision of these Terms and Conditions is determined to be invalid, unlawful or unenforceable by a competent authority, that provision shall be applied to the maximum extent permitted by law or, where necessary, severed from the remaining provisions.

The remaining provisions shall continue in effect to the extent they remain valid and enforceable.

22. No Waiver

A failure or delay by Petenco in exercising any right or remedy under these Terms and Conditions does not constitute a waiver of that right or remedy.

Any waiver must be established in accordance with applicable law and the circumstances in which it is given.

23. Entire Agreement Regarding Website Use

These Terms and Conditions govern the general use of this website, together with any applicable policies or notices expressly referenced herein.

They do not replace a separate written contract, confidentiality agreement, employment agreement or professional services agreement entered into between Petenco and another party.

Where a separate agreement governs a particular relationship or engagement, that agreement will apply to the extent relevant to its subject matter.

24. Contact Information

If you have any questions about these Terms and Conditions or require clarification regarding the website, please contact Petenco using the details below.

Petenco

Email: info@petenco.com

Telephone: +971 48 759 600

Additional telephone numbers:
+971 (0) 58 595 0333
+971 (0) 58 559 0333

Address:
The Meydan Hotel, Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.

Website: https://petenco.com/